Account deleting
Updated over a week ago

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Intro

WX Network is a DeFi protocol based on the Waves blockchain that makes it easy to work with Waves accounts. Every Waves account linked with a private key that used to manage an account. WX Network allows you to access accounts on the Waves blockchain in the following ways:

Software - the private key is stored in the memory of the user’s device/browser in encrypted form;

Email - the private key is stored in a distributed database on an external server in encrypted form;

Hardware - the private key is stored in the Ledger hardware wallet;

Browser extension - the private key is stored in a browser extension (available only in the web version of WX Network).

WX Network users can delete WX Network app connections to their Waves accounts. After deleting the connection to the “Email account” on any device/browser, it will be impossible to access this Waves account anymore. When you delete the connection to the “Software account” on one device/browser, you can access this Waves account from any device/browser that has its private key saved in its memory. To remove a connection to a ”Ledger account” or an ”Account from an extension”, just log out of it in WX Network. After deleting a connection to a “Ledger account” or “Account from an extension”, the account itself will not be deleted from the Ledger or Extension.

When you delete a WX Network connection to an account, the personal data associated with it in WX Network is also deleted. You can find out more about personal data associated with your account in the Privacy Policy.

Email account deleting

Important: deleting WX Network connection to the account associated with an email is an irreversible process. Even if you have access to the email to which the deleted account was linked, you will not be able to restore access to it and the funds in it after deletion.

Important: by deleting the WX Network connection to Email account, you only delete the linking of the account to the email, but not the transaction history of this account, since it is impossible to delete data from the blockchain.

To delete WX Network connection to Email account, log into that account, click on your account avatar in the top right corner and go to "Settings" tab. In the "Security" section of your account settings, click on "Delete" button.

In the next step, you should carefully read the information in the popup window, and only if you agree with the terms of the account deletion type "Agree" and click on the "Continue" button.

Once you confirm the deletion, the confirmation code will be sent to your email associated with this account. Enter the code to the "Email verification code" area and click on the "Continue" button.

Note: right after clicking on the "Continue" button, your account will be deleted. After deleting, it is impossible to restore access to this account or manage the tokens on its balance.

After that, your account will be deleted.

Software account deleting

Important: deleted WX Network connection to a Software account can be restored via Private key (Seed phrase) if you saved it before deleting.

To delete WX Network connection to Software account, log into that account, click on the account avatar and then click on the "Switch Account" button.

In the next step you will be suggested to choose which account you want to disconnect. Hover over the necessary account and click on the cross icon.

After that, you should carefully read the information in the popup window, and only if you agree with the terms of the account deletion, mark the "I have saved my Seed and understand all the consequences" checkbox and click on the "Remove" button. Right after that the connection to your Software account will be deleted.

We offer a 24/7 support service, so if you have any questions after reading these articles, feel free to contact us.

tags*: how delete remove email account newbie

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